Cancellation, Rescheduling & Wallet Credit Policy
Brand: Voyagers Beat – Live to Travel
Website: https://voyagersbeat.com
At Voyagers Beat, every trip booking involves advance arrangements for accommodation, transportation, activities, and other travel services. To ensure smooth trip operations and fair arrangements for all travellers, we follow the cancellation and rescheduling policy outlined below.
Please read the following terms carefully before confirming your travel booking.
1. Booking Amount – Non-Refundable Policy
The booking amount paid to confirm a trip reservation is strictly non-refundable under all circumstances, including personal reasons, changes in travel plans, medical reasons, or inability to join the trip.
Once paid, the booking amount cannot be refunded to the original payment method or transferred as cash.
By making a booking, travellers acknowledge and agree to this booking amount policy, subject to applicable laws.
2. Cancellation Within 5 Days – Voyagers Beat Wallet Credit
If you are unable to join a trip, you must inform the Voyagers Beat team at least 5 days before the scheduled departure date.
If the cancellation request is received within this permitted period, the eligible booking amount will be credited to your Voyagers Beat Wallet on https://voyagersbeat.com.
The wallet credit can be used towards booking future trips and travel packages offered by Voyagers Beat.
Wallet credits are non-transferable and cannot be withdrawn or redeemed for cash.
Wallet credits must be used in accordance with the applicable wallet terms and validity conditions displayed on the website.
Cancellation requests received less than 5 days before departure will not qualify for wallet credit.
3. No Cancellation or Rescheduling Within 5 Days of Departure
Once the 5-day cancellation deadline has passed, no cancellation, date change, trip shifting, or rescheduling request will be accepted.
No booking amount or wallet credit will be provided for cancellations made during this period.
Travellers who fail to report for departure or do not join the trip for any reason will be considered a no-show and will not be eligible for a refund or wallet credit.
All trip arrangements will continue as originally confirmed.
4. Group Booking & Reduction in Number of Travellers
For bookings made for multiple travellers, the following conditions will apply if the number of participants changes.
Example: If a booking is confirmed for 4 people and only 3 people plan to join the trip, the change must be communicated to Voyagers Beat at least 5 days before departure.
The following rules apply:
- If one or more travellers from a confirmed group booking are unable to join, the change in traveller count must be informed to our team at least 5 days before the scheduled departure.
- Any reduction in the number of travellers communicated within this deadline will be handled according to the applicable cancellation and wallet credit policy.
- If the reduction is communicated less than 5 days before departure, the full confirmed booking amount for all originally booked travellers must be cleared no later than 1 day before departure.
- If the required full payment is not received within the specified deadline, Voyagers Beat reserves the right to cancel the entire group booking.
- In such cases, the remaining travellers will not be permitted to join the trip under the original group booking unless the outstanding payment is cleared and the booking is reconfirmed by our team.
5. Important Points to Remember
- Always communicate cancellation or traveller-count changes through official Voyagers Beat communication channels.
- The cancellation request will be considered valid only after it has been communicated to and acknowledged by our team.
- The 5-day deadline is calculated with reference to the scheduled trip departure date.
- Wallet credits can only be used for eligible future bookings with Voyagers Beat.
- Any change in booking dates or traveller details is subject to the applicable policy and confirmation from our team.
- All travellers are advised to carefully review the trip itinerary, inclusions, exclusions, payment schedule, and cancellation terms before making a reservation.
6. Policy Acceptance
By making an advance payment or confirming a booking with Voyagers Beat, travellers acknowledge that they have read, understood, and agreed to the Cancellation, Rescheduling & Wallet Credit Policy.
Voyagers Beat reserves the right to update this policy when required. Any changes will be published on our official website.